Add-ons & Support Services

Everything that powers the work behind the work.

Beyond our three core services, we offer a suite of add-ons designed to extend, support, and sharpen your estimating capability — whether you're already a client or just need targeted help on something specific.

Estimator Training
Ongoing Support
Audit & Advisory
Price Lists
Estimator Training Active
4 of 6 Modules
Take-off Methods Done
Software Workflows Done
Supplier Pricing Done
Margin Strategy Done
Advanced Take-offs Next
Business Integration Upcoming
Support Dashboard 1,982 Requests
Resolved 66%
In Progress 20%
Pending review 14%
66% Resolved 20% In Progress 14% Pending
Latest updates
JC
Priority Bug Fix
Platform update resolved
$85/mo
Success
SC
Configuration Update
Scope review pending
In Progress
Systems Audit May 2026
73
What we covered:
6 Areas reviewed
4 Recommendations
Current systems setup Reviewed
Inquiry "ting process Reviewed
Purchase order workflow Action needed
Budget monitoring Reviewed
Invoice approval flow Gaps found
ADD-ON: ESTIMATOR TRAINING

Bring estimating in-house.
We'll teach you how.

Want your team estimating accurately and efficiently using the same systems and methods we use? Our Estimator Training is the answer for you.

Leveled-up Estimating

We train builders, estimators, and admin staff, whether you're learning from scratch or levelling up an existing process.

Leveled-up Estimating
Software & Margin Strategy

Take-off methods, software workflows, supplier pricing management, and margin strategy, the same systems behind every Campbells estimate.

Software & Margin Strategy
Tailored Training

No generic training programs. Your team walks away with something they can actually use.

Tailored Training
ADD-ON: ONGOING SUPPORT

Technical support that doesn't disappear after handover.

For Systems clients who want ongoing technical support without paying hourly rates every time something breaks — keeping your system running clean as your business evolves.

Priority Response on Technical Issues

When something breaks, you skip the general queue. Prioritised support gets your system back up and running fast.

Current Tickets 4
Resolved
12 tickets
In Progress
2 tickets
New
1 ticket
Pending
1 ticket

Software Update Support & Platform Changes

When your platform updates or changes, we guide you through it so new features never break your workflow.

Platform Updates ✏ Edit
v2.4 RELEASE •••
Pricing Module Update
Resolved
Jacob C.

General Troubleshooting & Q&A

Got a question or hit a snag? Ask away. Ongoing access to answers means you're never stuck guessing.

Support Messages 2
•••
J
Jacob C. Typing...
1 9:30 AM
S
Support Team Online
✓✓ 9:28 AM
J
Jacob C. Hey, is the new template working?
1 9:15 AM
S
Support Team Online
✓✓ 9:02 AM
J
Jacob C. Online
✓✓ 8:45 AM

Configuration Adjustments

As your business evolves, your system should too. We make the adjustments that keep everything running clean.

System Configuration
Setting Category Status
Pricing Rules
Active
Templates & Trades
Synced
Margin & Markup Settings
Review
ADD-ON: SYSTEMS AUDIT & ADVISORY

Expert eyes on your existing setup.

For builders who already have a system but want expert input on what's working, what's not, and what to do next. A 1–2 hour deep dive with Jacob, structured around your specific situation.

System Setup Reviewing
⚙ Estimating Templates
📦 Supplier Pricing
% Margin Rules
!
👥 Team Access
System Health 72%
Quote Pipeline 12 active
✓
Inquiry
✓
Estimate
3
Quote
4
Sent
Riverside Build In progress
$42,500
Lot 14 Townhouses Review
$128,000
Kitchen Reno Pending
$18,200
Project Budget On track
$284,500 Committed of $310,000
Materials Labour Remaining
PO-1042 · Bunnings
$4,200 Approved
PO-1043 · Reece
$8,750 Pending
PO-1044 · Timber Co
$12,100 Approved
Invoice Review
INV-2087 $6,400
✓
INV-2088 $3,150
Recommended Platform
Buildxact
★★★★ ½
  • Estimating "ting
  • Job costing built-in
  • Supplier integration
Systems Audit

How your systems are set up and actually used

We map your current estimating setup end to end — how it's configured, where the gaps are, and which parts are quietly costing you time on every job.

Quoting Workflow

How inquiries, estimates, and quoting really flow

From the moment an inquiry lands to the quote going out the door, we trace the full path so nothing slips, stalls, or gets quoted twice.

Purchase & Cost Control

Purchase orders, budgets, and project costs

We review how POs are created, tracked, and approved — and how you monitor budgets and control costs — so your margin is protected before the build even starts.

Invoicing & Software

Invoice approvals and the right platform for you

We tighten your invoice checking and approval workflow, then recommend the software platforms that fit your business — Buildxact, Wunderbuild, and others — with honest pros and cons of each.

What You Walk Away With

Clear answers, not just conversations.

01

Full Systems Summary

A documented overview of how your current tools, templates, and workflows are set up so you can see the full picture in one place.

02

Gaps & Inefficiencies Identified

We pinpoint exactly where your estimating process is leaking time, margin, or accuracy, and rank each by impact.

03

Tailored Recommendations

No cookie-cutter advice. Every recommendation is shaped around how your business actually operates and where you want it to go.

04

Platform Comparison With Pros & Cons

An honest side-by-side of the software platforms that fit your workflow — Buildxact, Wunderbuild, and others — so you can choose with confidence.

05

A Quote to Move Forward

If you choose to proceed, you'll get a clear scope and fixed quote for implementing the changes, no open-ended hourly billing.

• ADD-ON: PRICING INTELLIGENCE

Live, accurate, always-updated pricing

Our price lists are the same ones we use internally on every job we estimate, built from years of supplier relationships, trade rates, and on-the-ground project data. Subscribe once, and you've got the same pricing intelligence as a working estimator built straight into your system.

Live Supplier Pricing
Current rates from major Australian merchants — Bunnings, Reece, and more.
Structured by Trade
Rates organised by category and region so they slot straight into your estimates.
Regularly Updated
Prices move with the market as material and labour costs change.
System Compatible
Built for Buildxact and Wunderbuild — imports directly, no reformatting.
Price Accuracy
98.5%
vs. live market
MATERIAL PRICING
Monthly price tracker
$1,200 $800 $400 $0
Jan
Feb
Mar
Apr
May
Jun
Last updated
2 hrs ago
Price changes +12 ▲
ADD-ONS PRICING

Add-ons & Support

Specialist services designed around the way we already work — available to clients old, new, and yet to start.

01 · In-house Estimating
Estimator Training
From $1,200 / session +GST

For builders who want their team estimating accurately and efficiently, using the same systems and methods we use in-house.

  • ✓ Half-day or full-day
  • ✓ On-site or remote
  • ✓ Tailored to your team
Training Progress
Estimating Fundamentals
100%
Live Takeoff Workshop
72%
03 · Expert Eyes
Systems Audit & Advisory
$900 +GST

For builders who already have a system but want expert input on what's working, what's not, and what to do next. A 1–2 hour deep dive structured around your situation.

  • ✓ One-off · 1–2 hour deep dive
  • ✓ Credited toward a custom build if you proceed
System Health
Templates Good
Margin rules Review
Supplier pricing Good
Overall health
72%
04 · Live Pricing Intelligence
Campbells Price Lists
Subscription via Wunderbuild +GST

The same price lists we use internally on every job — built from years of supplier relationships, trade rates, and on-the-ground project data. Live. Maintained. Always current.

  • ✓ Included with all Templated Systems
  • ✓ Standalone access via Wunderbuild subscription
Material Pricing

ANNUALLY ESTIMATE

$800

Million

In Project Value

BACKED BY

500+

Builders

Across Australia

YEARLY

400k

Hours

Reclaimed By Our Clients

ANNUAL SAVINGS

$30

Million

Saved By Our Clients Yearly

If your situation doesn't fit neatly into one of our packages, get in touch.